FAQ

How much does shipping cost, and how long does it take?

Shipping is charged at a flat rate based on your total order cost, and delivery times vary by product. Both are shown at checkout. Full details are available here:

https://yourknowone.com/policies/shipping-policy

Do you ship to the United States and Canada?

Yes, we currently ship to both Canada and the United States.

Are your products made to order?

Yes. Each item is produced after an order is placed, which helps reduce waste and overproduction.

How do I track my order?

You will receive an order confirmation email immediately after your purchase is successfully placed. Once your order ships, you will receive a follow-up email with tracking information.

What is your return policy?

We offer a 30-day return policy on eligible items. Full details and instructions are available here:

https://yourknowone.com/policies/refund-policy

How are your products made?

Our products are made to order through our fulfillment partner, Printful. On-demand production helps reduce overproduction and waste. You can learn more about Printful’s production process and sustainability efforts here:

https://www.printful.com/sustainability-and-responsibility

How do you ensure ethical sourcing?

Printful works with a global network of vetted manufacturers and follows strict ethical sourcing and labor standards. You can review Printful’s ethical sourcing policy here:

https://www.printful.com/ca/ethical-sourcing-policy