Shipping Timeline, Rates & Policies

Order Processing
All of our products are made to order. Please allow 2–4 business days for production before your order ships.
Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Rates
We offer flat-rate shipping based on your order total. Shipping costs are calculated automatically at checkout.

Canada Shipping Rates (in CDN)
Orders $0.01–$49.99: $12.95
Orders $50.00–$99.99: $16.95
Orders $100.00–$149.99: $21.95
Orders $150.00–$199.99: $24.95
Orders $200.00 and up: Free shipping

United States Shipping Rates (in CDN)
Orders $0.01–$49.99: $10.95
Orders $50.00–$99.99: $14.95
Orders $100.00–$149.99: $18.95
Orders $150.00–$199.99: $21.95
Orders $200.00 and up: Free shipping

Shipping rates are shown before payment is completed.

Estimated Delivery Times
Estimated delivery times begin after production is complete:
Canada: 3–8 business days
United States: 3–8 business days
Delivery times may vary depending on destination and carrier.

Delays
Please note that shipping and delivery times are estimates and not guaranteed. Delays may occur due to factors outside of our control, including but not limited to carrier delays, weather conditions, customs processing for cross-border orders, and high order volumes during peak seasons. We appreciate your patience during these situations.

Multiple Items & Bulk Orders
Orders containing multiple items are shipped together whenever possible. Large or bulk orders may ship in multiple packages or require additional processing time.

Shipping Destinations
We currently ship to Canada and the United States.

Questions
If you have any questions about shipping or your order, please contact us at: hello@yourknowone.com