Terms of service
Welcome to the Know One online store. By using our website and services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our site.
1. Eligibility
You must be of legal age in your location to use our services. If minors use the site, it must be under the supervision of a responsible adult.
2. Accounts
If you create an account, you agree that the information you provide is accurate, current, and complete. You are responsible for keeping your login details secure.
3. Products & Orders
All product descriptions are as accurate as possible, but we cannot guarantee that your device displays colors or details perfectly.
Placing an order is your offer to buy, and we confirm acceptance when we process your payment. We reserve the right to cancel or change orders for any reason.
4. Pricing & Payment
Prices, discounts, and promotions may change without notice.
Taxes, shipping, and handling charges may apply and will be clearly shown at checkout.
You agree to provide accurate billing and payment information and to pay all charges.
5. Shipping & Delivery
Delivery times are estimates and not guaranteed. We are not responsible for delays from carriers, customs, or events beyond our control. Once the item is with the carrier, risk passes to you.
6. Intellectual Property
All content on this site — including images, text, logos, and graphics — is owned by Know One or used with permission. You may not use any content from this site without our written consent.
7. Third-Party Tools & Links
We may include links or tools from third parties. We aren’t responsible for their content or performance. Your use of these is at your own risk.
8. Shopify’s Role
Know One is powered by Shopify. Shopify provides the platform for our online store but is not responsible for your purchases.
You can read Shopify’s policies here:
• Shopify Privacy Policy: https://www.shopify.com/legal/privacy
• Shopify Cookie Policy: https://www.shopify.com/legal/cookies
9. Feedback
If you send us ideas or suggestions, you grant Know One a royalty-free, worldwide license to use them without obligation to you.
10. Errors & Corrections
Sometimes there may be mistakes in pricing or product info. We reserve the right to correct errors, revise information, or cancel orders without notice.
11. Acceptable Use
You agree to use this site lawfully and respectfully. You may not upload harmful content, infringe others’ rights, or disrupt our services.
12. Termination
We can suspend or terminate your access at our discretion if you violate these Terms.
13. Disclaimer of Warranties
Our site and products are provided “as is.” We make no guarantees about performance, accuracy, or availability.
14. Limitation of Liability
To the fullest extent permitted by law, Know One and Shopify are not liable for indirect or consequential damages related to your use of the site or products.
15. Indemnification
You agree to defend and hold harmless Know One and Shopify from any claims arising from your use of the site or violation of these Terms.
16. Severability
If any part of these Terms is found to be unenforceable, the rest remains in effect.
17. Entire Agreement
These Terms and our Privacy Policy are the entire agreement between you and Know One regarding the Services.
18. Changes to Terms
We may update these Terms at any time. You are responsible for reviewing them. Continued use of the site means you accept the updated Terms.
19. Governing Law
These Terms are governed by the laws of the jurisdiction where Know One is headquartered.
20. Contact Information
Questions about these Terms should be sent to:
Email: hello@yourknowone.com